Conditional Alerts

<< Click to Display Table of Contents >>

Navigation:  Introduction > Creating Alerts and Reports >

Conditional Alerts




Conditiional System Alert Window

Conditional Alert (Click to Zoom)

What is a Conditional Alert?


Conditional Alerts will be triggered and an alert email dispatched whenever one or more of the alert "conditions" defined by you is met. You can create as many Conditional Alerts as you want at any WinScry Client Monitor installation. Likewise within every Conditional Alert you can create as many Alert Conditions as you like. By default, the alert will be triggered and an email dispatched if ANY of the Alert Conditions are met, but this behavior can be overridden by checking the Send Email Alerts ONLY if ALL conditions are triggered box at the bottom of the Conditional Alerts window.


To create a Conditional Alert click the New Conditional Alert button on the toolbar in the main window. To edit an existing alert you can click the PencilStub16  in your Alerts List on the Main Window.




In the Conditional Alerts window, enter a name for the alert (up to 50 characters). Every alert you create MUST have a unique name. Use the buttons on the toolbar to create as many Alert Conditions as you like, then enable the alert by checking the Enable This Alert box at the bottom. There are additional optional properties you can select in the Email Properties (Optional) tab as well as enabling alert notification via text message in the SMS Text Messaging (Optional) tab.



Optional Alert Email Properties

Optional Email Properties (Click to Zoom)

Email Properties (Optional) Tab


IMPORTANT: The first field in the optional email settings tab is whether or not to use SMTP Override. See the topic SMTP Override for a full discussion of this feature.


When the WinScry Client Windows Service generates an Alert email it will "auto-generate" the email subject line. You can override this behavior in the Optional Email Settings tab by checking the Use a Custom Subject Line in the Email box, and then entering your own subject line.


If you like you can also check the Begin the email notification with a custom message box and enter up to 512 characters. This text will be integrated into every System Status report email that is sent by the WinScry software.


Hibernation: Check the Enable Hibernation box if you would like the alert to "pause" and take no action for specific parts of each day, weekends, holidays and or a specific schedule of dates. Example, if your support team only works from 8 to 5 then have the alert hibernate between 5 PM and 7:30 AM. Just click the Edit the Hibernation Settings for this Alert button to open the Hibernation Settings window (see Hibernation Settings and How to Use Them)


Follow-Up Emails: By default the WinScry Client Windows Service will send ONE (1) alert email when an alert is Triggered. You can override this behavior by checking the Send Follow-Up Emails box, and then selecting the interval to use when sending them.


SMS Text Messaging Tab

SMS Text Messaging Tab (Click to Zoom)

SMS Text Messaging (Optional) Tab


You have the option of configuring any conditional alert to deliver an Alert Notification email to your cell phone carriers' SMS Gateway whenever that alert is triggered. If you enable SMS Text Messaging then whenever the WinScry Windows Service delivers an email alert it will also deliver a short text email to your SMS Gateway address.


Most major cell phone service providers give their customers the option of receiving emails as SMS text messages. To send a WinScry Alert Notification to your cell phone you simply enter your 10 digit cell phone number followed by @<>.


Example: If your cell phone carrier is Verizon and your cell phone number is 555-123-4567 then you would enter in the SMS Gateway Address field. See SMS Text Messages for more information on this topic.



Major USA Cell Phone Service Providers


SMS Gateway


<your 10 digit cell#>


<your 10 digit cell#>

Boost Mobile

<your 10 digit cell#>


<your 10 digit cell#>


<your 10 digit cell#>

US Cellular

<your 10 digit cell#>


<your 10 digit cell#>

Virgin Mobile

<your 10 digit cell#>


Your Next Step: Creating Alert Conditions